This everyday activity - be it in your family and social interactions, at work with your colleagues, customers, clients, patients, service users, superiors or when you are sharing your thoughts and feelings emotionally – is an art form. I love George...

Careers today don’t have the same meaning as they had years ago – the ‘permanent and pensionable’ mindset is long gone!  You are likely to have several careers during your working life now, and landing your dream job could be the culmination of many years...

Whether you are developing your career within your current organisation or are contemplating leaving to join a new organisation, or even starting up your own business, career coaching can help you get the results you want. Some might ask what exactly is...

It’s a bit like playing ‘I spy with my little eye………….’ Isn’t it? Have you ever asked yourself ‘How will I recognise the leaders in my team?’   Do you look for outward physical signs like appearance, stature, charisma and presence? Or do you look for their...

How would you feel if the way you manage your customer relationships was your core business strategy? Is the way you engage with your customers the ‘Ace Card’ in your business? Managing your relationship with your customers is about so much more than a...

... Stop Micromanaging! Without a doubt, no one likes to be micromanaged ……………… and especially not those who actually micromanage! But micromanagers themselves are seldom aware of their ‘controlling’ way – they have developed habits over the years – bad...