Blog
How to Apply the Three ‘Ps’ of Managing
The only constant is change and never more so than with the current need to juggle all the issues, risks, demands, people and indeed the future of your business. To keep all the balls in the air, you need to concentrate on the three major roles you as a...
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Why Self-Awareness is Crucial in your Communications
Self-Awareness is having a clear understanding of your personality, your thoughts, emotions and ultimate behaviours. It allows you to better understand how you affect other people, how they perceive you and how you ultimately manage your responses to them...
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Build a Culture of Respect and You Won’t Need Employee Wellness Programs!
Now before you get mad, please hear me out! Why is it do you think, that treating employees respectfully and as human beings is such a challenge? The success and sustainability of your organisation is dependent on the performance of your employees....
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Why Your Employees Need To Be Involved In Preparing For Brexit
If I asked you what success looks like for your organisation post Brexit, what would you say? Would it be to ensure the sustainability of your business while managing the impact(s) of Brexit? While this may well be achieved, you are likely to hit some...
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How to Sharpen Your Negotiating Skills
Whether you are negotiating with your boss, colleagues, customers or suppliers there is always a risk of damaging your relationship. Be that an existing relationship or building and developing a new relationship – the risk is high. Given Brexit is fast...
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How to Manage and Reduce Your Customer Complaints
All organisations who provide products and services to customers need complaints. Whether they are called complaints, feedback or suggestions – the purpose and benefits of these are the same for your organisation. Complaints highlight where something is...
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